Accepted Payment Methods

Payment methods available for a particular purchase are shown during the checkout process.

Availability may depend on your country or region, selected currency, payment provider, and the characteristics of the transaction.

Please select one of the methods offered at checkout and follow the instructions provided. We do not guarantee that every payment method will be available for every customer or order.

Order Total and Currency

Before confirming your purchase, review the displayed item prices, shipping fees, applicable taxes, discounts, and final order total.

The currency shown at checkout may differ from the currency used by your card issuer or payment account.

Your bank or payment provider may apply currency conversion rates, foreign transaction charges, or other fees under its own terms. These charges are generally determined by the provider, not by Arqelvomi™.

Authorization and Fraud Prevention

Orders may be subject to successful payment authorization and reasonable security verification before they can be processed.

Our commerce platform or payment service providers may conduct authentication, fraud screening, and transaction reviews.

Where legally and operationally appropriate, we may request additional confirmation, delay fulfillment while a transaction is reviewed, or decline an order that raises reasonable security concerns.

Any such action will be handled in accordance with applicable law and relevant payment-provider rules.

Transaction Protection

Checkout and payment transactions are handled using the commerce platform and payment services integrated with our store.

Depending on the provider, payment processing may include transaction authentication, security monitoring, and fraud-prevention procedures.

We encourage customers to keep their account information secure and to use trusted devices and network connections when completing online purchases.

No internet transaction can be guaranteed to be entirely free from security risks.

Payment Authorization and Order Status

Submitting an order does not always mean the payment has been successfully completed or that the order has been accepted.

Payment providers may place a temporary authorization, perform verification, or require additional action before confirming a transaction.

If a payment remains pending or an order appears incomplete, review the information shown by your payment provider and contact us if assistance is required.

Refunds and Payment Reversals

Approved refunds and applicable payment adjustments are handled in accordance with our Return & Refund Policy and relevant consumer laws.

Where applicable, refunds are generally processed through the original payment method, subject to payment-provider procedures and legal requirements.

The time required for refunded funds to appear in your account may depend on your bank, card issuer, or payment service.

What If My Payment Fails?

If a payment is unsuccessful, review the information entered at checkout and follow any on-screen instructions.

Possible causes may include incorrect payment information, insufficient available funds, provider restrictions, authentication failures, or temporary technical issues.

If you are unsure whether a transaction was completed, please check your available order confirmation and payment-account information before attempting another payment.

Questions About a Charge?

If you believe a payment was charged incorrectly, or if you notice a transaction that you do not recognize, contact customer support with the relevant order details.

Include your order number, the email address used at checkout, and a brief explanation of your concern.

For security reasons, do not send full payment card numbers, card security codes, passwords, or banking login credentials by email.

For potentially unauthorized activity, consider contacting your bank or payment provider promptly as well.