Overview of Your Privacy Choices

This page explains the privacy choices that may be available when you interact with the Arqelvomi™ online store operated by Dongguan Fuchen Network Technology Co., Ltd.

Personal information may be involved when browsing our website, placing orders, requesting delivery, making payments, contacting support, or interacting with enabled website technologies.

Depending on the laws applicable to your location and the nature of the processing, you may have rights to access, correct, delete, restrict, or obtain certain personal information.

You may also have choices concerning direct marketing, cookies, personalized advertising, and other data uses.

These rights are subject to applicable legal conditions, exceptions, and requirements. Not every right applies in the same way to every customer or situation.

Access to Your Personal Information

Depending on applicable law, you may have the right to request information about the personal data we process in connection with your interactions with Arqelvomi™.

Relevant information may include:

• Contact details you provided when purchasing.
• Billing and delivery information associated with your orders.
• Order and return records retained by our store.
• Customer-service correspondence.
• Account details, where account features are available.
• Other eligible personal data held about you, subject to applicable law.

To request access, contact our privacy team and provide enough information to help us identify the relevant records.

We may need to verify your identity before disclosing personal information to protect against unauthorized access.

Correcting Inaccurate Information

If personal information associated with your customer interactions is inaccurate or incomplete, you may request a correction where applicable law provides that right.

Examples may include:

• Incorrect customer contact information.
• Outdated account details.
• Inaccurate order-related personal information.
• Other relevant information that can reasonably be verified and updated.

Changes to Shipping Addresses

If you need to correct the shipping address of an existing order, please contact customer support promptly.

Address corrections may not be operationally possible after fulfillment or carrier dispatch. This is separate from your applicable rights to correct retained personal information.

We will review correction requests according to applicable legal requirements and relevant records.

Requesting Deletion of Personal Data

Subject to applicable law, you may request deletion of personal information that we no longer need or are otherwise required to delete.

A deletion request may concern personal information associated with your store account, customer-service interactions, or other eligible processing.

Information We May Need to Retain

Certain records may need to be retained for legitimate and legally permitted reasons.

These may include:

• Financial and tax recordkeeping obligations.
• Purchase and transaction records required by applicable law.
• Fraud prevention and account security purposes.
• Dispute resolution and legal claims.
• Other legally required retention obligations.

Where deletion is not fully available, we may explain the relevant legal basis or applicable limitation as required by law.

Requesting deletion does not necessarily cancel an outstanding order, refund obligation, or other existing legal responsibility.

Marketing Communication Preferences

Where legally permitted and where marketing communications are enabled, Arqelvomi™ may send information about products, store updates, or promotional opportunities.

Email Marketing

If you receive promotional emails from our store, you may use the unsubscribe option provided in the message, where available.

You may also contact our support team to request assistance with applicable marketing preferences.

Transactional Communications

Even when you stop receiving marketing communications, we may still need to send necessary service-related messages.

These may include purchase confirmations, delivery information, payment-related notices, or communications concerning an existing customer-service request.

Such communications are handled according to their purposes and applicable law.

Cookies and Tracking Preferences

Our online store may use cookies and similar technologies to support website functionality and, where enabled, analytics or advertising.

Necessary Cookies

Certain technologies may be necessary to maintain shopping-cart functions, checkout, security, and website operations.

Analytics Cookies

If analytics services are enabled, related technologies may help us understand website activity and improve the shopping experience.

Advertising Cookies

If advertising integrations are enabled, cookies or other identifiers may support advertising measurement or personalized marketing activities.

Managing Preferences

Where applicable law requires consent or an opt-out mechanism, the relevant website technology must be configured to provide the required choices.

You may also manage certain cookies through browser settings, although restricting necessary cookies may affect the operation of the store.

Targeted Advertising and Opt-Out Rights

Depending on the advertising services configured for our store, information about website interactions may be processed for advertising measurement or personalized advertising.

Certain jurisdictions provide rights to opt out of specific disclosures or uses of personal information for targeted advertising, sharing, or sale, as those terms are defined by law.

Your Advertising Choices

Where applicable, you may submit a request concerning advertising-related data processing through the relevant privacy-choice mechanism or by contacting us.

The availability and effect of a particular opt-out request depend on applicable privacy law, relevant processing activities, and the technologies actually used.

If your browser sends a recognized privacy preference signal, such as Global Privacy Control, its treatment depends on applicable legal requirements and the store's configured privacy mechanisms.

Where applicable law requires honoring such signals, the necessary technical configuration must be implemented.

Data Portability and Copies of Information

Depending on applicable data protection law, you may have the right to receive certain personal information in a structured, commonly used, or machine-readable format.

A portability request may concern eligible information collected through purchases or other customer interactions.

The specific information available, format, and legal requirements depend on the applicable jurisdiction and processing circumstances.

To submit a request, contact our privacy support team and describe the information you would like to obtain.

We may need to verify your identity before providing eligible personal information.

How to Submit a Privacy Request

You may contact Arqelvomi™ to ask about a privacy right, express a preference, or submit an applicable data request.

Step 1: Contact Us

Email: service@arqelvomi.com

Step 2: Describe Your Request

Please explain whether you would like to access, correct, delete, or obtain a copy of your eligible personal data, or raise a concern regarding a privacy preference.

Step 3: Provide Relevant Details

Depending on your request, information that may help us locate relevant records includes:

• The email address associated with your purchase or inquiry.
• Your order number, if the request concerns an order.
• A general description of the information or processing involved.
• Your country or region, where relevant to the legal right requested.

Step 4: Request Review

We will review the request according to applicable legal requirements and the information available to us.

Please do not send passwords, full payment card numbers, security codes, or unnecessary identity documents with your initial email.

Identity Verification and Response Procedures

Protecting personal information includes taking reasonable steps to prevent unauthorized disclosure.

When handling a privacy request, we may need to verify the identity or authority of the person submitting it.

Verification

Verification requirements should be proportionate to the type of request, sensitivity of the information, and applicable law.

We may request additional information only where reasonably necessary to complete verification or assess the request.

Response Time

We aim to review privacy inquiries as promptly as reasonably practical.

Where applicable privacy law establishes response deadlines, requests will be handled according to those requirements.

Requests We Cannot Fully Fulfill

In some circumstances, applicable law may allow or require limitations on certain requests.

These may concern legal recordkeeping, protection of other individuals' information, fraud prevention, or other lawful exceptions.

Where legally required, we will explain relevant limitations or available further steps.

Further Questions and Appeals

If you disagree with the handling of a request, you may contact us again with relevant details.

Depending on applicable law, you may also have rights to appeal a decision or complain to a competent data protection authority.

Privacy Contact and Business Information

If you have questions about your privacy choices, personal data, marketing preferences, or applicable information rights, please contact us.

Brand: Arqelvomi™

Store Operator: Dongguan Fuchen Network Technology Co., Ltd.

Unified Social Credit Code: 91441900MAEEQJW88K

Legal Representative: Zhang Jianfeng

Privacy Contact Email: service@arqelvomi.com

Contact Number: 15768071479

Registered Address: Room 1512, No. 83, Hongfu West Road (Nancheng Section), Nancheng Subdistrict, Dongguan, Guangdong Province, China

For additional information about our handling of personal information, please review our Privacy Policy.

This page may be updated to reflect changes in the privacy choices available, processing practices, or applicable legal requirements.